What information do you collect and how do you obtain it?
We collect information from you when you register on our site and when you make a purchase from us (Personal Information). We use your Personal information to:
- process your orders
- contact you if there are any queries in relation to your orders
- for statistical purposes to improve this website and its services to you
- to administer this website
- if you agree, to tell you about products or special offers that we think may be of interest to you.
In almost all cases, when you go to a web site, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information like what time what pages were viewed, and the IP address of the visitor. We use this information to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.
Popups
Questions about a product popups
Questions about payment
Questions about delivery
I am having problems using the site
I have just placed my order
I have received my order
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- I have used my item. Can I still return it?
- Do I have to pay to return the item?
- I returned an item, but you say you have not received it
- You have refunded the wrong amount
- Why have you not refunded the delivery charge?
Terms and conditions