Are all the items I can see on the site available to buy?
All of the items you see are available to buy. Occasionally if we have strong demand for a particular product we may not have sufficient stock to fulfil your order. If this happens we will send you an email suggesting an alternative item. You may cancel your order if you wish.
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Questions about a product popups
Questions about payment
Questions about delivery
I am having problems using the site
I have just placed my order
I have received my order
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- I have used my item. Can I still return it?
- Do I have to pay to return the item?
- I returned an item, but you say you have not received it
- You have refunded the wrong amount
- Why have you not refunded the delivery charge?
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