Payment
Where payment is made by credit or debit card, you authorise us to debit your card with the total cost of the Products selected including VAT and delivery charges. Any refunds made in respect of returns or cancellations will be made to the same card. Where payment has not been made in full, we may cancel your order and/or suspend any further deliveries to you.
Popups
Questions about a product popups
Questions about payment
Questions about delivery
I am having problems using the site
I have just placed my order
I have received my order
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- I have used my item. Can I still return it?
- Do I have to pay to return the item?
- I returned an item, but you say you have not received it
- You have refunded the wrong amount
- Why have you not refunded the delivery charge?
Terms and conditions