Can I change my order?
Please go to your order history (you will need to be logged in). Please click on 'Contact us about this order' and provide us with details of your request.
We cannot guarantee that we will be able to make the changes you request. One of our customer services team will contact you to let you know if it is possible to accommodate your request. If your order has been despatched, you will need to return the goods once you receive them.
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Questions about a product popups
Questions about payment
Questions about delivery
I am having problems using the site
I have just placed my order
I have received my order
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- I have used my item. Can I still return it?
- Do I have to pay to return the item?
- I returned an item, but you say you have not received it
- You have refunded the wrong amount
- Why have you not refunded the delivery charge?
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