Liability
We are not liable for loss of profits, loss of business or other consequential, special or indirect loss, costs, expenses or other claims for compensation, whether caused by our negligence or not, arising out of or in connection with the Products or their use or resale by you. We are not liable to pay you any compensation other than a refund equal to the price of the Products that you have paid us for.
This clause is not intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence. The risk of damage or loss of the Products passes to you when delivery is made. Delivery is made at the time we leave the Products at the address specified by you. We cannot accept any claims beyond this point. All implied warranties and undertakings are excluded to the maximum extent permitted by law.
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Questions about a product popups
Questions about payment
Questions about delivery
I am having problems using the site
I have just placed my order
I have received my order
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- I have used my item. Can I still return it?
- Do I have to pay to return the item?
- I returned an item, but you say you have not received it
- You have refunded the wrong amount
- Why have you not refunded the delivery charge?
Terms and conditions