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Directed Electronics SmartStart DSM550i - Security with Remote Start & Vehicle Tracking
DSM550I
£399.99
What is SmartStart?
Now you can remote start, lock and unlock your car just by pushing a button on your smartphone; using the Viper SmartStart App from Directed, the leader in vehicle security and remote start. The simple graphical interface gives you control over the following features of your installed Viper remote start or security with remote start system:
- Lock / Arm
- Unlock / Disarm
- Remote Car Starter
- Trunk Release
- Panic
- You can also control multiple vehicles – great for families! – and assign more than one user to control a vehicle. It's easy with SmartStart!
- But, this is only the beginning! Clifford/Viper SmartStart is loaded with additional features including GPS tracking, roadside assistance, home control, parked car finder and more.
Requirements for Clifford SmartStart
- A compatible iOS, Android or BlackBerry device.
- The Clifford SmartStart app - downloaded to your device.
- A complete Clifford SmartStart system, or a Viper SmartStart module added to a compatible Viper remote start or security with remote start system.
- A Clifford SmartStart service plan.
- - iOS: iPhone, iPad, iPod Touch.
- - Android: SDK 1.6 or newer.
- - BlackBerry: OS 4.5 to 6. A beta app for OS 7
- - SmartStart GPS is not available on BlackBerry devices at this time
ADDITIONAL FEATURES:
SmartStart GPS lets you locate and control your car from almost anywhere. Set your phone to alert you if your vehicle visits certain areas, find your car in a parking lot, or set a speed limit alert. We’ve added a host of great new features previously unavailable in any single app, such as vehicle locator, social check in, speed alert and lockdown alert. You can even receive a notification when your car leaves or enters a designated zone.
- - SmartStart GPS requires the Clifford DSM250I module to be installed in your car.
- - SmartStart GPS requires a GPS Premium Secure or GPS Secure service plan.
- - SmartStart GPS is not available on BlackBerry devices at this time.
GPS SECURE FEATURES
- The following features are included in both the GPS Premium Secure and GPS Secure service plans:
- Vehicle Location / Speed
- Press a button in the Viper SmartStart app and receive your vehicle's current location – plus it's speed if it's moving.
- Social Media Check-In
- Tell your Facebook friends where you're parked with one touch check-in. Because your car needs friends, too!
- Speed Alert
- With Speed Alert, request one-time notification when your vehicle exceeds your specified setting.
- Lockdown Alert
- Secure your vehicle with a Lockdown Alert and receive notification if your vehicle leaves that spot.
- The following features are included in only the GPS Premium Secure service plan:
- SmartFence
- Create a secure fence around your vehicle and be alerted when your vehicle leaves the area.
- HotSpot
- Add virtual zones at selected locations and be alerted if your vehicle enters them.
- Curfew
- Restricts the speed alert and movement settings to one programmable time frame.
- Please note this retail price INCLUDES labour and will only work in conjunction with another Clifford alarm and DBALL. Additional accessories may also be required to complete the install (vehicle dependant).
How will you send my item?
We ship to addresses within the UK using Royal Mail and DPD couriers.
How much does delivery cost?
- Royal Mail Tracked - 2-4 working day tracked service - £5.99.
- DPD 2-3 Day - 2-4 working day tracked service - £8.99 .
- DPD Next Day - Next working day tracked service - £12.99.
- DPD Delivery - Non specific DPD service for larger/bulkier orders - £20.99.
- Saturday/Sunday Service - Tracked service specified for Saturday/Sunday - £23.99.
For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.
How long does delivery take?
Depending on the delivery service you choose, delivery usually takes between 1-4 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.
When will you despatch my order?
Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.
*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.
Can I track my delivery?
Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order.
UK Non-mainland and International destinations.
Post Brexit some of our delivery partners have changed the way we ship to international and offshore destinations. This means that the cost of shipping to some locations has increased significantly and additional paperwork may need to be completed for some international orders.
Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and additional postage may be required. Furthermore, this may incur additional delivery delays and also local customs charges which the buyer is responsible to pay.
Shipping to international destinations may require further security checks and I.D. to be provided by the cardholder. We reserve the right to cancel any orders where an order does not pass our security checks or the additional postage is not paid.
To avoid any confusion we would advise that you contact us before making your order.
What do you class as UK Non-mainland?
Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.
For any further enquiries with regards to your delivery please contact us on 020 8561 9845 and one of our adviser's will be happy to help.
If you're not happy with your item or you've changed your mind.
Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.
We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason, we have designed our returns policy to prevent any further inconvenience to you in these instances.
Under 14 days
- You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 14 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)
- All return costs are down to the buyer, and it is recommended that you return your items using a trackable method with appropriate insurance (if required).
- Once we have approved your return, please ensure that you return the item within 14 days. We will then inspect and process your return within 14 days of receiving your goods.
- Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be non-returnable so please take care when opening your items.
- Please ensure products are packed securely and product packaging has not been defaced with courier labels and tape.
- Please ensure a completed returns form is included with all items being returned.
After 14 days
- We will not offer a refund after 14 days of you receiving your delivery unless your product is deemed faulty. Please see further details below.
Exclusions from our returns policy
As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:
- Special order items (these items will be clearly identifiable).
- Custom cut items. (Speaker cable, airline etc ordered by the meter.
- Clothing due to health and hygiene reasons.
- Products that include software which require activation.
Please note that these exclusions do not apply to items that become faulty.
If your product becomes faulty
We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.
In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back. Or in some cases our manufacturers have a helpline.
Under 30 days
- If your items become faulty within 30 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.
- Please send the items back with a completed returns form including a detailed description of the fault and your original order number.
- Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).
- If during our testing we cannot find a fault, no refund or exchange will be given, and you will be charged for delivery of the item back to you.
After 30 days
- After 30 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 30 days we will not cover you for any carriage costs. In some cases to save time and carriage, items can be sent directly to the manufacturers service centre.
Exclusions from our faulty items returns policy
- Burnt or Blown Voice coils on all speakers are not classed as a manufacturing defect and these are not covered under warranty.
- Incorrectly installed products causing malfunction (We always suggest getting items installed professionally.)
Air Lift Warranty information
Click here for Air Lift warranty information.
PLEASE NOTE: ALL RETURNS NEED TO BE ACCOMPANIED BY A COMPLETED RETURNS FORM: DOWNLOAD
DONT HAVE A PRINTER? Just ensure you include the relevant information required on a note inside the return so that we can process your request.
